Give your business instant credibility and a nationwide presence with a toll free phone number from any toll free number area code: 888, 877, 866, 855, 844, or the new 833 toll free number recently released.
Give your business a local presence in multiple locations by using, for example, a Chicago, Los Angeles, New York, and/or Miami phone number. We have numbers available in almost every area code in North America.
Also referred to as a virtual receptionist, auto-receptionist, IVR, virtual PBX or cloud PBX, your virtual auto attendant greets callers and routes them to the proper extensions, phones, or voicemail. It’s managed completely online.
When you answer a call, your virtual phone system can announce to you which extension the caller selected. That way, you can answer the call professionally, or send them straight to your company voicemail.
On-hold music or a custom message keeps your callers engaged while they are being forward or transferred to an extension. You can even upload a recording advertising your business's products and services.
Call Blasting is what we call Simultaneous Call Forwarding. It allows multiple extensions or phone lines to ring at the same time, such as your home phone, cell phone, or other office lines. This reduces caller wait times, keeping customers happy.
Give everyone on your team their own employee extension and set up department extensions, also refereed to as ring groups or route groups, to ring multiple phones in a flexible structure to connect staff working from multiple locations.
Use this advance call forwarding feature to connect up to three other phone lines, including home, mobile, or office numbers. With One40 your customers can reach you wherever you are.
With call forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home. You can ring multiple phones in any order or all at once, anywhere.
Call scheduling (or After-hours mode) lets your callers hear your custom main greeting when you're open, and an alternate greeting after hours. You can customize your hours of business for every day of the week. Never close your business again.
You can access your One40 account from any browser with your username and secure password. Since you manage your virtual phone system online, you can make changes in real time, no software or hardware is required.
Your virtual phone system allows you to make outbound calls that display your company's caller ID, even when away from the office. That way you can keep your personal cell phone number private and look more professional when making outbound calls.
With One40 every number on your phone system can double as a fax line. Your customers can call or fax your number. You receive incoming faxes as an email PDF attachment and you send faxes by logging into your account.
Miss a call? Have your voicemails sent to your email inbox and/or smartphone app. You can also log into your account and view your complete call logs: missed calls, voicemail, faxes etc.
A Dial-by-Name Directory is a feature commonly used by large company phone systems. Available with One40, callers may use their keypad to find an employee by his/her last name when they do not know the specific extension.
Call Logs track the phone calls you make and receive using your One40 business numbers. With Call Logs, you can keep a record of all your inbound and outbound calls to better understand your customer interactions and touch points.
If you receive unwanted phone calls, you can avoid the hassle and wasted time of dealing with them by creating a blocked numbers list within your One40 online management portal.
With caller ID you can identify callers before you answer the phone. You also have the ability to display the extension the inbound call came in on and the ability to change your outbound caller ID to display your business number.
The One40 smartphone app makes running your business easier. You can make outbound calls from your business line, put callers on hold, and receive notifications from miss calls, voicemails, and faxes. Works best with a strong Wi-Fi connection.
When you answer a call on the One40 smartphone app or desktop phone, you can place the caller on hold and transfer them to any extension or number. You also have the ability to blind transfer the caller or use assisted transfer to make sure the call is answered.
Within the One40 smartphone app or desktop phone, you can merge a third person into a two-way conversation. This 3-way calling feature can help you stay productive when you need to conference in another party.
Receive a push notifications from the One40 App when you miss a call. Within the app, you can also see all your recently dialed calls and missed calls so you can quickly get back to customers and prospects.
Do Not Disturb sends incoming calls straight to voicemail without ringing your phone. One40 also allows you to read a transcription of any voicemail so you can stay in the loop, even when you're too busy to talk.
You can make and receive calls using your WiFi network with the One40 iPhone or Android app. This is great if you work in an area with a bad network connection, or don't want to waste cellular data to conduct business.
A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can't answer.
The after-hours greeting is what callers hear when they reach your business after it has closed. You can record your after-hours greeting yourself or have one professionally recorded using One40's Voice Talent Studio.
This feature allows you to record incoming calls which is great for training or quality control purposes. Call recording saves your recorded phone calls as audio files and stores them in your online management portal.
Create multiple conference rooms that can seamlessly connect you with remote employees or customers across the country. Reduce time and money spent on travel by allowing everyone to reach decisions faster without having to physically meet.
Don't need service but want to keep your number? One40 allows you to park, store, and save phone numbers, so you can activate them when you need to or port them to any another provider when you're ready.
An IP-phone is a physical desk phone that uses your internet connection to make and receive calls. It's easy to set up and includes all the features of a traditional office desk phone.
Download a softphone and use your computer to make and receive phone calls with all the features of a traditional office desk phone. As long as you have a strong internet connection, you're good to go.
Access your call logs to see, inbound calls, outbound calls, missed and answered calls, call length and additional details. You can easily view the information online or export the data to Excel/etc.
Ring Groups, also referred to as Department Extensions, allows you to route calls to a group of extensions or destinations. You can also enable voicemail for Department Extensions.
Set your own business hours or special routing based on specific days or the week and times.
Call park enables you to place a caller on-hold to a central "Parking Slot" where anyone from the organization can easily pickup the call. This allows similar functions to a key system with shared lines.
Utilizing a VoIP adapter you can connect your One40 platform to your onsite paging system. Enabling users to access the overhead paging directly and easily by simply dialing the paging extension.
Need to pickup up another employees ringing extension? No problem. With One40 you can use a remote pickup code to allow you to answer a remote extension.
Utilizing the One40 AI (Artificial Intelligence) voice to text processing, you can have voicemails automatically converted to text and emailed to you. You are also able to access the transcribed message using the One40 Portal.
